RESET PASSWORD WIZARD 101 UPDATE

that is a chance I take making purchases online - but what now for my daughter? Sure there are worse things in life - but you tell herВ (ten yrs old) while she has a melt-down not being to play her came where she left off last week.Д¬andyinadish123's very unimpressed with mom

RESET PASSWORD WIZARD 101 UPDATE

The could care less for my daughters level 39 account that she cannot play as weВ have beenВ set to trial members nowВ (we cannot update our billing info)and obviously cares even less about hackers and bogus charges going on their customers charge cards. They have yet to respond in 7 days and they promise 48hr response. I have called the phone number they list as customer support and they tell me they don't answer orВ monitor the calls - and I should go to the support forums at the siteВ ! Watch me run in circles ! Thanks a bunch! I am unable to use their support forums because of the bad email now in our account - we can't get replies or reset passwords if we try! My point? I have emailed about ten times to all their available supportВ emails - with all the information they say they require. Not only that - she is a good kid and swears like I do we did not make these charges.ДЄlso, the emailВ was changed that isВ associated with our master account that controls purchasesВ - this email is not ours andВ has never been and in fact the email itself looks bogus. That in itself is totally unacceptable from any online merchant! So regardless- no product has been delivered for these charges.

My first reaction was my child made some purchases but after seious investigation I could see that if she did make these purchases - the purchases have never been added to her account. Last week my daughters account was compromised with $75 of bogus charges put on my debit card on file there. She has been a rule-observing-hard-playing member for over a year - needless to say plenty of time and money spent here.

Reset password wizard 101